This Privacy Policy explains how Islet ("we", "us", "the app") collects, uses, and protects your information. Islet is operated by JW Styles (QLD) Pty Ltd as trustee for the Tanmar Trust, contactable at info@islet.com.au.
When you create an account, we collect the email address and password you provide. Your password is never stored in readable form — authentication is handled by our backend provider (Supabase), which stores only a secure hash of it.
When you use the app, we store the health and fitness information you choose to enter, which may include: your age, sex, height, current weight, goal weight, activity level, and your daily logs of water intake, step count, protein intake, fiber intake, and food you've logged (including photos you submit for AI-estimated nutrition). We also store your dietary preferences (ingredients you exclude, diet type filters) so the app can show you relevant recipes.
If you choose to use them, some features involve more sensitive health information, which is only collected if you actively turn the feature on:
If you subscribe to a paid plan, payment is processed entirely by Apple (via the App Store) or Google (via Google Play, where offered). We do not receive or store your card details — we only receive confirmation of your subscription status from the app store's systems (and, if used, our subscription management provider).
We use the information above only to operate the app for you: calculating your daily targets, storing your logs so they sync across your devices, generating AI estimates or chat responses when you ask for them, filtering recipes to match your preferences, and managing your subscription status. We do not sell your data, and we do not use your health information for advertising.
The "Snap a meal photo" nutrition estimate and the Islet AI chat assistant work by sending the photo or message you submit — along with relevant context from your own logged data, where needed to answer your question — to a third-party AI provider (Anthropic) via our backend, solely to generate a response for you. This content is not used to train the provider's models under our agreement with them, and is not shared for any other purpose.
Your account and app data are stored with Supabase, a third-party database provider. Data is transmitted using encrypted connections (HTTPS). You can request deletion of your account and all associated data at any time by contacting info@islet.com.au.
We do not share your personal or health information with third parties, except: (a) with service providers who help us run the app (our database host, our AI provider for the features described above, and — if used — our subscription management provider), each only processing data as needed to provide their service to us, and (b) where required by law.
You can access, correct, or delete your data at any time from within the app, or by contacting us at info@islet.com.au. If you're in Australia, we handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, including your right to access and correct your information and to complain if you think we've mishandled it (you can also complain to the Office of the Australian Information Commissioner). If you're located elsewhere, you may have additional rights under your local law (for example, the right to request a copy of your data, restrict certain processing, or lodge a complaint with your local regulator).
This app is not directed at children under 13 (or the minimum age required by your local law), and we do not knowingly collect information from children.
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Questions about this policy or your data can be sent to info@islet.com.au.